Privacy Policy

1. Overview

Raj Print Palace Private Limited ("we", "our", or "us") operates the Raj Print Palace storefront. We are committed to protecting your privacy and ensuring your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy details how we collect, use, disclose, and secure your personal data.

2. Information We Collect

We collect information to provide better services to all our users, including:

• Personal Identifiers: Your full name, delivery/billing addresses, email address, phone number, and account credentials when you register or checkout.
• Order & Transaction Details: Records of products browsed, items added to cart, purchase details, values paid, and delivery preferences.
• Technical Data: IP address, browser type, cookies, and device identifiers used to access our website.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze site usage and personalize your experience:

• Google Analytics: We use Google Analytics to collect anonymous statistical information about website traffic, visitor behavior patterns, and pages viewed. This helps us optimize our catalog and performance.
• Google Ads: We use Google Ads tracking scripts and pixels to serve relevant advertisements across search engines and partner networks, measure marketing campaigns conversion rates, and prevent double-targeted ads.

You can disable cookies directly through your browser settings, though some storefront functions (like preserving cart items) may be affected.

4. Payment Security & Encryption

All online payment transactions processed on our storefront are secured using industry-standard protocols:

• Our primary payment processing is integrated with Razorpay (and PayU as fallback).
• We do not store or process card numbers, CVVs, or bank credentials directly on our servers. All sensitive financial data is tokenized and transmitted securely via secure SSL/TLS channels to our PCI-DSS compliant gateway partners.

5. Logistics & Shipping Sharing

To fulfill your order, we share your recipient name, delivery address, phone number, and order details with our shipping partners, primarily Shiprocket. These third-party logistics agents are contractually bound to use your details solely for transport, delivery tracking, and returns.

6. Your Data Rights

You have the right to access, update, correct, or request the deletion of your personal data saved in our profile systems. To exercise these rights, please contact us at support@rajprintpalace.com.